digital assistants

Conversational banking study – chatbots and voicebots from a customer perspective

07.04.2022

Interview with Daniel Scheiber, Group Head of Conversational & AI at CREALOGIX

Business process automation via chatbots

23.03.2022

Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.

Chatbot Clara Wäller at Westerwald Bank – a success story

16.03.2022

How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.

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Chatbots and voicebots – how do they actually work?

17.02.2022

How can chatbots & voicebots act flexibly with AI + respond autonomously? All about conversational AI for chatbots & voicebots.

Digital customer interaction as a strategic asset

01.02.2022

Benefits of modern customer interaction for banks’ business model.

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