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Innovation & Digital

Digital banking, trends and innovations in the financial industry

Our articles on innovative business models, key technologies and exciting innovations.

Giant robot throwing man in a trash can as metaphor for "AI at work: will AI replace or support us?"

Will AI replace us or make our work easier? – an international study

An international study led by zeb.business school in collaboration with academic partners from ten nations is investigating the impact of AI on work practices.
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data as metaphar for five steps to successful AI adoption

Five steps to successful AI adoption in small and medium-sized financial institutions

To ensure that financial institutions of all sizes can leverage AI throughout their organizations, five key steps need to be considered.
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Brain with wires as metaphor for the possibilities for AI in the financial sector are manifold

Many opportunities for AI in the financial sector: Visa is one example

Jeroen van Oerle, portfolio manager, Global FinTech, discusses the application of generative AI, using Visa as an example.
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Text summarization with AI in banking: an alternative approach to ChatGPT

Text summarization with AI in banking: an alternative approach to ChatGPT

A client query made us delve deeper into “Automatic text summarization”.
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Use of AI in fraud detection

Document verification: use of AI in fraud detection

AI as technological support in the document verification process.
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AI Liability

AI Liability Directive: reversing the burden of proof?

What do the new rules mean for financial institutions? To what extent will the new AI Liability Directive affect the already highly regulated financial
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Woman sitting at desk and working with AI at home as metaphor for "AI for efficient customer communication"

AI for efficient customer communication

Say goodbye to chaotic communication and stacks of paperwork and learn more about a better fit and reduction of unnecessary letters to customer using
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Side face of AI robot as metaphor for "Artificial intelligence in building societies"

Artificial intelligence in building societies

Seizing opportunities and shaping the future.
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Robot's interface as metaphor for "A Treasury that manages Itself with AI and Digital Technologies"

A Treasury that Manages Itself with AI and Digital Technologies

How digital transformation can succeed in Treasury and how it changes the Treasurer’s role
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Mobile Payment as a metaphor for "Payments—an industry undergoing radical change"

Payments—an industry undergoing radical change

Which strategic changes are banks and payment service providers facing today and in the future?
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RPA and AI in building societies: “Love at second sight?”

RPA and AI in the corporate management of building societies: an assessment of current application potentials.
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The potential of artificial intelligence in building societies and other financial institutions / BankingHub

A closer look at the potential of artificial intelligence in building societies and other financial institutions

Survey about artificial intelligence in the financial sector.
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MotionsCloud – insurance claims management with AI

MotionsCloud – use of AI in insurance claims management

Interview with Lex Tan, founder and CEO of MotionsCloud.
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