process management

Topic

What is ambidexterity? How can banks and insurance companies implement it?

The qPMO as a versatile game changer. We share the experience gained from using our qualified PMO.

Processes for existing business are often neglected, even though they are the most common lending processes in banks.

How can a regional bank with limited resources develop future-proof process management? Are the process management goals currently being achieved?

Results from the zeb survey on process management in medium-sized banks.

Practicable implementation of agile process management

SMA for operational risk finalized.

Analyzing process data based on banks’ current IT infrastructure.

Modern bank customers are spoiled, but not by their banks. Because most banks cannot provide what customers have come to expect in the “digital